Menu
Teamwork Desk
Submit a Request
How can we help you today?
Getting Started
Teamwork Desk Settings
Tickets
Help Docs
Reports
Advanced
People
Profile Settings
Pricing & Billing
Getting Started
Home
Logging in to Your Teamwork Desk Account
Help Docs
Inboxes Overview
Reports
Enabling Teamwork Desk from Teamwork
Adding Agents to Your Site
My Profile
Teamwork Desk Navigation Bar
Subscribing to a Webinar for Teamwork Desk
View All
Teamwork Desk Settings
Setting up an Inbox
Editing an Inbox Email Signature
Setting up Your Customer Portal
Forwarding Tickets
Webhooks
Creating and Editing Canned Responses
Enabling Ticket Time Tracking
Setting up External Forwarding to an Inbox
Using Custom Fields on Tickets
Difference Between Agents and Part-Time Agents
View All
Tickets
Tickets
Inboxes Overview
Forwarding Tickets
Adding a Note to a Ticket
Working with the Tickets Area
Creating Custom Ticket Statuses
Logging Time on Tickets
Merging Tickets
Creating a New Ticket or Message
Completing a Task in Teamwork Desk
View All
Help Docs
Help Docs
Working with the Help Docs Area
Creating a Help Docs Site
Viewing and Managing Article Revisions
Managing Help Docs Settings
Changing the Appearance of Your Help Docs Site
Choosing an Authentication Option for Your Help Docs
Creating a Help Docs Article
Adding a Custom Domain to Your Help Docs Site
Managing Help Docs Categories
View All
Reports
Reports
Understanding Reports
Insights
Creating a Ticket Summary Export
Saving Filters
Viewing Overall Ticket Activity for Your Site
Using Filters in Reports
Failed Search Report Overview
Reports - Business Hours
Advanced
Adding DNS Records to Verify Your Domain
Forwarding Tickets
Webhooks
Setting up External Forwarding to an Inbox
Forwarding Emails to Teamwork Desk from Gmail
Using the Desk API to Integrate with Your Own or Third Party Applications
Creating an Embeddable Contact Form for Your Site
Using Your Own SMTP Server to Send Emails
Importing Tickets
Teamwork Desk Email Sending Issues
View All
People
People
Setting Company Permissions for the Customer Portal
Understanding Companies
Importing Companies via CSV
Editing Your Profile Preferences
Adding a New Company
Upgrading an Agent to a Site Administrator
Updating a Customer's Individual Customer Portal Permissions
Exporting Companies
Why Can't I Edit the Company on a Customer's Profile?
View All
Profile Settings
Updating Your Notification Settings
My Profile
Editing Your Profile Preferences
Updating Your Timezone
Enabling Two-factor Authentication for Your Profile
Changing Your Teamwork Desk Password
Generating an API Key
Teamwork Desk Notification Bell
Teamwork Desk Mobile Push Notifications
Updating Your Profile Photo
View All
Pricing & Billing
Subscribing to Teamwork Desk
Difference Between Agents and Part-Time Agents
Switching Your Teamwork Desk Plan
Cancelling Your Teamwork Desk Subscription
Viewing Your Subscription Invoices and Payments
Teamwork Desk Offline Billing
Viewing Your Subscription Summary
Changing the Email Address for Your Subscription Invoices
Updating Your Payment Details
Understanding Pro-Rata Billing
View All
×
Get in Touch
Your Name
Email
Subject
Message
Attachments
×
Get in Touch
Your Name
Email
Subject
Message
Attachments