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Teamwork Desk Settings
- Setting up email forwarding
- Expected behavior for CC and BCC on an email thread
- Using variables to add ticket number to canned responses
- Adding Ticket Number View Setting
- Export options within desk
- Setting a default inbox status
- Accessing Desk settings
- Adding a custom domain for your customer portal
- Adding a custom domain name for your site
- Adding a user
My Profile
- Updating notification settings
- Editing your profile preferences
- Adding alternate e-mails
- Adding or editing profile details
- Adding or removing inboxes from my unified inbox
- Enabling and disabling inboxes you are assigned to
- Enabling web notifications
- Generating an API key
- My profile
- My Profile - An overview
Reports
Pricing & Billing
People & Permissions
Help Docs
Ticket Options
- Logging time to Teamwork Projects within a Desk ticket
- Moving a ticket to another inbox
- Creating a new ticket on behalf of a customer
- Adding a note to a ticket
- Assigning a ticket to another user
- Changing a customer on a ticket
- Completing a Teamwork Projects task from within Teamwork Desk
- Creating a new ticket from an existing ticket
- Creating a Projects task within Desk
- Creating a smart inbox