Within Teamwork Desk, you can create
Help Docs sites with with a collection of
articles for your customers.
📝 Teamwork Desk
subscriptions includes
one free Help Docs site. You can
purchase additional sites via your
subscription settings.
The Help Docs area of your site
allows you to view and manage your existing
sites, as well as create new ones.
Your active Help Docs sites (both
published and not published) are displayed in
a grid view. Use the quick search field
at the top to find a specific site.
Manage active Help Docs sites
A site's last updated date is
displayed at the bottom of the site card along
with the avatars of any contributors to the
site.
- Once six avatars are displayed, a count of the remaining contributors is displayed on the right. Click the count to view and search contributors by name.
Hover over an active site's card and
click the ... (ellipsis) in the card's
top right.
From the site options menu, you
can:
- Access the
site's:
- Articles
- Categories
- Appearance
- Settings
- View site - go
to the live Help Docs
site
- Clone site -
make a duplicate of the
site
- Delete
site
Manage deleted
Help Docs
sites
Click the toggle (
)
at the top of the view to switch to
viewing your deleted sites which are
hidden from view by default.
)
at the top of the view to switch to
viewing your deleted sites which are
hidden from view by default.
Hover over a deleted site
card and click the ... (ellipsis) in the card's top right.
Select Restore
Site to reactivate the
site.
⚠️ Deleted
sites must be restored in order to
access the site's articles and
settings.
Create a new Help
Docs
site
Click + Add a
site option in the Help Docs
area's top
right.
Fill out the site's required
information:
- Site name: The site's
title.
- Sub-domain: the prefix to
the site's URL.
You also
have an option to add a site
headline.
For more information, see: Managing Help Docs
Settings