Ticket Options and Settings
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Ticket Attachments Tab
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Forwarding Tickets
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Adding a Note to a Ticket
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Creating a Task in a Ticket
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Logging Time on Tickets
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Merging Tickets
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Completing a Task in Teamwork Desk
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Task Options on a Ticket
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Understanding What Your Customer Will See in Your Reply
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Moving a Ticket to Another Inbox
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Changing the Customer Associated with a Ticket
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Reopening a Task on a Ticket
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Customizing Inbox Columns
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Creating a New Ticket from an Existing Ticket
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Assigning a Ticket to Another Agent
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Using the Ticket Editor
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Viewing Ticket Activity
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Delete and Restore Tickets
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Send Message Button Options
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Using the Mention Feature on Tickets
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Reacting to Notes on Tickets
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Using the Show Original Feature
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Creating a Project or Task List via a Ticket
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Printing a Ticket
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Recalling Ticket Replies with Undo Send
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Ticket Reply Options
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Working with the Ticket Options Sidebar
