Ticket Options and Settings
- Ticket Attachments Tab
- Forward a Ticket
- Adding a Note to a Ticket
- Create a Task via a Ticket
- Logging Time on Tickets
- Merge Tickets
- Completing a Task in Teamwork Desk
- Task Options on a Ticket
- Understanding What Your Customer Will See in Your Reply
- Move Tickets to Another Inbox
- Changing the Customer Associated with a Ticket
- Reopening a Task on a Ticket
- Customizing Inbox Columns
- Creating a New Ticket from an Existing Ticket
- Assign or Reassign a Ticket
- Using the Ticket Editor
- Viewing Ticket Activity
- Delete and Restore Tickets
- Send Message Button Options
- Using the Mention Feature on Tickets
- Reacting to Notes on Tickets
- Using the Show Original Feature
- Create a Project or Task List via a Ticket
- Printing a Ticket
- Recall Tickets with Undo Send
- Ticket Options Sidebar
- Ticket Reply Options