Inboxes
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Setting up an Inbox
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Editing an Inbox Email Signature
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Creating and Editing Canned Responses
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Using Your Own SMTP Server to Send Emails
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Creating and Enabling Auto Replies
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Changing the Ticket Editor Language
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Enabling Happiness Ratings
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Ticket Collision Detection
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Using Spam Thresholds
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Adding a Ticket ID into Canned Responses
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Disabling Happiness Ratings
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Setting a Default Inbox Status
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Automatic Email Inclusion
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Forwarding Alias Emails to One Inbox
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Deleting an Inbox
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Adding a Public Icon to an Inbox
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Prevent Replies to Closed Tickets
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Using Canned Responses
