Within Teamwork Desk, you can customize which columns appear when viewing a particular inbox.

To change which columns are displayed, go to the Tickets area of your site and select an inbox from the left sidebar.

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Once you are viewing the inbox, select the customize columns icon in the top right.
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Using the checkboxes, you can select which columns you would like to see. The tickets list will automatically update to reflect your current column selection.

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You can also resize the selected items within the inbox view by hovering your mouse over the line separating each and clicking and dragging to change size.

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For more information, see: Viewing Ticket Activity