Note: This version of Teamwork Desk is no longer supported.
Check out our help docs for the new version of Teamwork Desk here.
Within Teamwork Desk you can now view the activity on a ticket to see who has opened it or performed any action on it.
To view the activity, open an existing ticket and click on the Activity tab.
On the activity tab you will see icons for the different actions performed on the ticket, who performed the action and when it was performed.
For more information, see: Using the My Tickets section