Knowledge Base

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Using the Gmail Add-on
Within Gmail, you can interact with your projects directly using the Teamwork.com add-on.
Using the Gmail Add-on on iOS
Within the Gmail iOS app, you can use the Teamwork.com add-on to interact with your projects.
Teamwork.com Advanced Security Add-on
Quick answer: To add Advanced Security , click your profile icon, select Subscription , click Manage plan , toggle on Add advanced security? under Add-ons, and complete checkout.
Teamwork Spaces Add-on
Upgrade to the Spaces add-on (in your Teamwork.com subscription) for enhanced features. Why Access additional features unavailable on the free Spaces Starter plan.
Using the Google Sheets Add-on
Within Google Sheets, you can add tasks to your projects using the Teamwork.com add-on. The add-on can be installed via the Teamwork.com app page in the G Suite Marketplace .
Using the Google Docs Add-on
Within Google Docs, you can add tasks to your projects using the Teamwork.com add-on. The add-on can be installed via the Teamwork.com app page in the G Suite Marketplace .
Completing and Reopening Tasks via Email
Within Teamwork.com, you can complete and reopen tasks via email. Note: Only users with permission to Add Tasks on the project can complete and reopen tasks via email.
Replying to Messages and Comments from Your Email
Within Teamwork.com, you can reply to messages and comments via email. When you add a new message/comment or reply to your project, you can choose to notify people of that message/comment or reply.
Resolve Email Notification Issues
Then check spam filters and junk folders, and add @teamwork.com and @eu.teamwork.com to your safe senders list. Teamwork.com sends all email through SendGrid (smtp.sendgrid.net).
Creating and Modifying Project Items via Email
Within Teamwork.com, you can create items via email in your projects and use commands in the email to choose settings or interact with items that you're notified on.
Setting and Editing Privacy on Files
Quick answer: Site and project administrators can set privacy on files when uploading them, or by selecting Edit File Details on an existing file in the project's Files area.
Create and Add to Portfolio Boards
Quick answer: Portfolio boards show projects on a kanban-style board. Go to Resourcing › Portfolio , click + Add Board , then create columns and add projects to them.
Adding SMS, Email, and Mobile Push Reminders for Events
Quick answer: Add reminders to a calendar event in its Reminders tab by clicking Add a Reminder , then choose the type ( email , SMS , or mobile push ) and how far in advance to send it.
Adding a Message via Email
Within Teamwork.com, you can add messages to your projects via email using a unique email address.
Commenting on Items
Quick answer: To comment on an item in Teamwork.com, open it and click the comment box at the bottom of the page, or hover over the item in a list and click + .
Creating Tasks via Email
Updating existing tasks also depends on add/edit tasks permissions. How do I find a project's tasks email address?
Replying to Project Message Notifications via Email
Quick answer: Reply to a project message notification from your email client and your reply is posted as a message reply on the project.
Logging Time via Email
Note: The ability to interact with existing tasks via email is dependent on your project permissions for adding and editing tasks.
Adding Extra Email Addresses
Quick answer: Click your profile avatar, select Edit my details , go to the Details tab, and click Add More Details at the bottom. You can then enter up to three alternative email addresses.
Adding Files via Email
Within Teamwork.com, you can add files directly to your projects via email. Note: Any project members with the project permission to Add Files can use the post via email feature.
Interacting with Tasks via Email
Note: The ability to interact with existing tasks via email is dependent on your project permissions for adding and editing tasks.
Creating a Notebook via Email
Note: Any project members with the project permission to Add Notebooks can use the post via email feature.
Setting Start and End Dates on a Project
Within Teamwork.com, you can set start and end dates for individual projects on your site.
Using Commands in Email Replies to Comments
Add #end on a new line to leave out your signature. Which commands can I use in email replies to comments?
Team Member Step 3: Update Tasks, Add Comments and Attach Files
Keeping updates on the task means everyone sees the latest without asking.