Within Teamwork, user permissions and access vary for the different user types on your site.

Standard users can have full access to your site, with permissions right up to site administrator level if you wish.

Client users can be granted similar project-level permissions to standard users but cannot have any administrator privileges on your site. They do not count towards the cost of your subscription. Clients can be on a maximum of 5 active projects associated with the external company in which they are a member.

When you add a user as a collaborator, they will not count towards the cost of your subscription but they will have reduced permissions compared to standard users and client users.

At project level, the permissions available for each user type will vary:

Permission
Standard User
Client User
Collaborator
Project administrator *
✔
✗
✗
View Project Updates
✔
✔
✔
 - Add Project Updates 
✔
✔
✔
View Tasks & Milestones
✔
✔
✔
 - Add Milestones
✔
✔
✗
 - Add Task Lists
✔
✔
✗
 - View Estimated Time
✔
✔
✗
 - Add Tasks
✔
✔
✗
View Messages & Files
✔
✔
✔
 - Add Messages **
✔
✔
✔
 - Add Files ** 
✔
✔
✔
View Time Log ***
✔
✔
✔
 - Can View Other People's Time
✔
✔
✔
 - Can Access Billing
✔
✔
✗
 - Can Log Time
✔
✔
✗
View Notebooks
✔
✔
✔
 - Add Notebooks
✔
✔
✗
View Risk Register
✔
✔
✔ 
 - Add Risks
✔
✔
✗
View Links
✔
✔
✔
 - Add Links
✔
✔
✗
View People ****
✔ 
✔ 
✔
View Project Budget ***
✔ 
✔ 
✗
- Manage Project Budget
✔ 
✔ 
✗
Manage Project's Custom Fields
✔ 
✔ 
✗
Set Privacy on Items
✔
✔
✔
Is Just an Observer Here
✔
✗
✗

* The ability for project administrators to add new users to the account is a site-level setting. This setting is enabled by default, and can only be managed by owner company site admins. Project admins from external companies can only add users from their own company, or users they already share projects in common with, to the project. 

** For collaborators, the add permission for messages and files only applies to items they have created.

*** The View Time Log permission needs to be enabled in order to grant a user permission to View Project Budget. Collaborators cannot be granted the Manage Project Budget permission.

**** Users in the owner company, as well as users with the profile permission to manage people and companies, will always have permission to view people on projects.


Depending on user type, each project member will have access to different areas of a project.

Access Areas 
Project Admin
Standard User
Client User
Collaborator
Project Level:
Dashboard
✔
✔
✔
✔
List (Tasks)
✔
✔
✔
✔
Board (Tasks)
✔
✔
✔
✔
Gantt (Tasks)
✔
✔
✔
✔
Milestones
✔
✔
✔
✔
Messages
✔
✔
✔
✔
Files
✔
✔
✔
✔
Time
✔
✔
✔
✗
Billing
✔
✔
✔
✗
Notebooks
✔
✔
✔
✔
People (view access)
✔
✔
✔
✔
- Manage People
✔
✗
✗
✗
Settings
✔
✗
✗
✗

Access to various areas of your site will also be conditional on user type:

Access Areas 
Standard User
Client User
Collaborator
Home
✔
✔
✔
 - Dashboards
✔
✔
✗
Everything
✔
✔
✗
Projects
✔
✔
✔
- Archived Projects
✔
✔
✔
- Templates
✔
✗
✗
Planning
✔
✔
✔
- Portfolio
✔
✗
✗
- Chart *
✔
✔
✔
- Workload
✔
✔
✗
Calendar **
✔
✔
✔
People
✔
✔
✗
- Statuses
✔
✔
✗

* Collaborators have view-only access to the Projects Chart.

** Collaborators can be granted view-only access to the calendar via their profile permissions.

  • This will give them access to the site-level Calendar tab along with the Events subsection of the Home area.
  • They will not have the ability to create calendar events or generate iCal feeds.
Note: If a collaborator needs any of these restricted permissions, they will need to be upgraded to a standard user.


Site-level administrator access

Access Areas 
Owner Company
Site Admin
External Company
Site Admin
Home 
✔
✔
Everything
✔
✔
Projects
✔
✔
Planning
✔
✔
Calendar
✔
✔
People
✔
✔
- Statuses
✔
✗
Site settings
✔
✗
- Subscription
✔
✗
- Templates
✔
✗

Note: Owner company site administrators can access all items across the site, regardless of privacy settings.

For more information, see: Teamwork User License Types