Note: Deleting
a paid user will not remove them
from your
subscription. To
prevent future
charges for
deleted users,
you will also need
to update the
user count for your
subscription.
What happens when I delete a user?
- When a user is deleted, they will
remain in the Deleted People trash
can for 30
days.
- Any files the user has uploaded, time
logged,
comments or messages added, or other
content
they have created will remain on your site
after the user is deleted.
- If the user currently has any active tasks
or
milestones assigned to them, you will be
prompted to choose whether to reassign
those
items.
- In the Workload view,
tasks
not reassigned will have their associated
time
listed with the deleted
user label.
- If the user has a license on Teamwork Desk, their license will be archived and they will no longer be able to login to Teamwork Desk.
How do I delete a user from my Teamwork.com site?
Click People in the left navigation menu on your site.
When viewing the
People area, go to
the People subsection.
Select the user you wish to delete from the
list to open their profile. In their profile,
click the options button (three dots) in the
top right and select Delete User from
the dropdown.
Note: It is not
possible to delete a user from your site
while they are set as the site's default
user.
You can then choose what to do with the
user's active tasks and milestones. You will also be notified if the user has an active Desk license.
If you choose to reassign the items, you will
have options to pick a person and choose
whether to reassign the tasks and/or
milestones to them.
Note: Once this process of
reassigning
is complete, it cannot be undone.
Frequently asked questions
Does deleting a paid user lower my bill?
No. To prevent future charges, you also need to update the user count for your subscription.
What happens to a deleted user's tasks?
If they have active tasks or milestones, you're prompted to choose whether to reassign them.
Can I restore a deleted user?
Deleted users stay in the Deleted People trash can for 30 days.
For more information, see: Adding People to a
Project