Within Teamwork, you can follow various project items as well as add other users as followers.


Tasks

You can add followers to a task when creating it or update existing followers by selecting the eye icon to the right of the task name.

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You can then select who should follow the task, and choose which notifications they should receive:

  • All notifications
  • Only task changes
  • Only comments
When searching for users to add as followers, you can either scroll through the list, or use the search field at the top of the modal. Beside each company name, you also have an option to select all users.

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You can also choose to set default followers for new tasks being added to a task list. Hover over the task list name and click the three dots on the right, then choose Edit List from the dropdown menu.

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In the Defaults tab, you can then choose to edit the set defaults and add followers to every new task added to that task list.

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You can also choose to follow tasks yourself. Hover over the eye icon on any task you have the permissions to view and choose Follow. Using the toggles, you can then choose to receive change or comment notifications.

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Messages


When creating a new message you can choose to notify users via email. If the project's default notify setting for messages is set to notify everyone by default, this will be noted under the message area and you can click Edit on the right to change the selected people.

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If the default notify setting is disabled, nobody will be selected by default and you can click Select People to choose individual users, companies, or teams to be notified.

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When you are replying to an existing message thread, any users notified in the previous reply will automatically be selected. Click Add More to update the selection.

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Note: Notifying a user via email will also add them as a follower on the message as a default.

You can also choose to follow a message that has already been created. Select the message and choose the Follow option to the top right.

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Notifications on messages differ from other areas as it is offers only all or no notifications.

Notebooks


To follow an existing notebook, go to the Notebooks area of your project and select the relevant notebook. While viewing the notebook, select the Follow option in the top right. You can then select your notification preference.

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When creating a new notebook you can choose to notify users which will also add them as followers to the notebook. If the project's default notify setting for notebooks is set to notify everyone by default, this will be noted under the message area and you can click Edit on the right to change the selected people.

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If the default notify setting is disabled, nobody will be selected by default and you can click Select People to choose individual users, companies, or teams to be notified.

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If a subset of users are selected on an existing notebook, you can click Add More to update the selection when editing the notebook.

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Note: Notifying a user via email will also add them as a follower on the notebook as default.

Notifications


If you would like to be notified that you have been added as a follower on a project item then you can enable this from your preferences.

These can be found by clicking on your profile icon to the top right and selecting Edit My Details. You can then select the preferences tab and toggle Receive added as a follower emails on.

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The notifications that you choose to receive are sent via email. Notifications related to what you are following will not show in the bell icon notification area.

When you add yourself as a follower you will not receive an email to confirm, you will only receive one if added by another user so that you are aware of it.

For more information, see: Creating a Task List