Within Teamwork, user permissions and access levels you can grant to each user will vary for the different user license types on your site.

Standard users can have full access to your site with permissions right up to site administrator level if you wish.

Client users can be granted similar project-level permissions to standard users but cannot have any administrator privileges on your site. They do not count towards the cost of your subscription. Clients can be on a maximum of 5 active projects associated with the external company in which they are a member.

When you add a user as a collaborator, they will not count towards the cost of your subscription but they will have reduced permissions compared to standard users and client users.

At project level, you can customize which individual permissions each user is granted. This table outlines which permissions are supported for each user license type.

Standard User
Client User
Project administrator *

View Project Updates

 - Add Project Updates 

View Tasks & Milestones

 - Add Milestones

 - Add Task Lists

 - View Estimated Time

 - Add Tasks

View Messages & Files

 - Add Messages **

 - Add Files ** 

View Time Log ***

 - Can View Other People's Time

 - Can Access Billing

 - Can Log Time

View Notebooks

 - Add Notebooks

View Risk Register

 - Add Risks

View Links

 - Add Links

View Forms ****

 - Add Forms

View People *****

View Project Budget

- Manage Project Budget

View Hourly Rates

- Edit Hourly Rates

Manage Project's Custom Fields

Set Privacy on Items

Is Just an Observer Here

* The ability for project administrators to add new users to the account is a site-level settingThis setting is enabled by default, and can only be managed by owner company site admins. Project admins from external companies can only add users from their own company, or users they already share projects in common with, to the project. 

** For collaborators, the add permission for messages and files only applies to items they have created.

*** The View Time Log permission needs to be enabled in order to grant a user permission to View Project Budget or View Hourly Rates. Collaborators cannot be granted the Manage Project Budget or Edit Hourly Rates permission.

**** Collaborators with permission to view forms will only be able to view the published form, not the form editor.

***** Users in the owner company, as well as users with the profile permission to manage people and companies, will always have permission to view people on projects.

Depending on user type, each project member will have access to different areas of a project.

Some of these access areas are dependent on the corresponding project feature being enabled for a project. Additionally, only users with each specific project permission to view each feature will see the corresponding tab.

Access Areas 
Project Admin
Standard User
Client User
Project Level:

List (Tasks)

Board (Tasks)

Gantt (Tasks)






  - Billing

  - Budgets


People (view access)

  - Manage People


Access to various areas of your site will also be conditional on user type.

Access Areas 
Standard User
Client User
Quick Add


My Work

  - My Work

  - My Projects

  - Activity

  - More
      - Unread Comments

      - Messages

      - Dashboards

      - Events


  - See All (Your) Projects

     - Archived Projects

  - Project Templates


  - Everything

  - Planning

      - Workload

      - Schedule

      - Overview

      - Portfolio

      - Chart *

Calendar ***

Reports **


  - View & edit site-wide rates ****

  - Statuses

* Collaborators have view-only access to the Projects Chart.

** The Reports area is accessible to site administrators and standard users with project admin permissions on at least one project.

*** Collaborators can be granted view-only access to the calendar via their profile permissions.

  • This will give them access to the site-level Calendar tab along with the Events subsection of the Home area.
  • They will not have the ability to create calendar events or generate iCal feeds.
**** Site-wide billable and cost rates are only visible to owner company site administrators.

Note: If a collaborator needs any of these restricted permissions, they will need to be upgraded to a standard user.

Site-level administrator access

Access Areas 
Owner Company
Site Admin
External Company
Site Admin
My Work






- View & edit site-wide rates

- Statuses

Site settings

- Subscription

- Templates

Note: Owner company site administrators can access all items across the site, regardless of privacy settings.

For more information, see: Teamwork User License Types