Within Teamwork.com, you can delete users from your site, preventing them from logging in again.

Note: Deleting a paid user will not remove them from your subscription. To prevent future charges for deleted users, you will also need to update the user count for your subscription. 

Impact of deleting a user

  • When a user is deleted, they will remain in the Deleted People trash can for 30 days.
  • Any files the user has uploaded, time logged, comments or messages added, or other content they have created will remain on your site after the user is deleted.
  • If the user currently has any active tasks or milestones assigned to them, you will be prompted to choose whether to reassign those items.
  • In the Workload view, tasks not reassigned will have their associated time listed with the deleted user label.

Delete a user

Click the More option in the left navigation menu on your site and select People from the pop-out menu. 

When viewing the People area, go to the People subsection.

Select the user you wish to delete from the list to open their profile. In their profile, click the options button (three dots) in the top right and select Delete User from the dropdown.

Note: It is not possible to delete a user from your site while they are set as the site's default user.

Image Placeholder

You can then choose what to do with the user's active tasks and milestones.

Image Placeholder

Choosing the Just unassign option will result in the tasks and milestones being assigned to Anyone

If you choose to reassign the items, you will have options to pick a person and choose whether to reassign the tasks and/or milestones to them.

Note: Once this process of reassigning is complete, it cannot be undone.

Image Placeholder

For more information, see: Adding People to a Project