✔ Available
on Premium and Enterprise
subscriptions
Within Teamwork Desk, you can adjust
your notification preferences for tickets
submitted through Training Wheels.
Click your profile icon in Teamwork
Desk's main navigation menu and
select View profile.
In your profile area, go to
the Notifications tab.
- Depending on your inbox preference, you
can set the same notifications for all
inboxes or customize per inbox.
- Each notification type can be enabled for
email, mobile, or both.
Scroll through the list of
notification options to the Training
Wheels should notify me
when subsection.
The Training Wheels notifications
include alerts for:
- Tickets submitted for review by agents
while you are a reviewer/admin.
- Notifications when you are an agent whose
tickets are being reviewed.
📝 Site
administrators cannot
be enrolled in Training Wheels
and can always review
tickets.
For more information, see: Updating Your
Notification
Settings