Within Teamwork Desk, you can
edit your notification preferences via
your profile settings.
Click your profile icon in the
top right of the main navigation bar and
select View Profile.
![Image Placeholder](/desk/file/9997131/image.png)
In your profile area, select
the Notifications tab.
![](/desk/file/9188963/Screenshot 2019-06-09 at 21.46.58.png)
At the top of the notifications
area, you can choose to apply your
preferences to all inboxes you have access
to or set different notifications for each
inbox.
![](/desk/file/9188964/Screenshot 2019-06-09 at 21.47.23.png)
For each notification type, you
can enable email or mobile
notifications.
![Image Placeholder](/desk/file/9687506/notification preferences scroll.gif)
Enabling live chat notifications
Live chat notifications are available for sites with the Live Chat feature enabled.
In your profile area, select
the Notifications tab.
![](/desk/file/9188963/Screenshot 2019-06-09 at 21.46.58.png)
From the Live chat conversations subsection, you can choose to enable/disable both email and mobile notifications when a new live chat is created using the corresponding checkboxes.
![Image Placeholder](/desk/file/12871804/image.png)
For more information, see: Editing Your Profile
Preferences