Within Teamwork Desk, you can edit your notification preferences via your profile settings. 

Inbox notifications

  1. Click your profile icon in Teamwork Desk's main navigation menu.
  2. Select View profile.

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  3. Switch to the Notifications tab.

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  4. Scroll to the Inboxes subsection.
  5. Choose how to apply your preferences:
    1. Same settings for all inboxes.
    2. Customize settings for each inbox.

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  6. Update individual notification preferences:
    1. Check the boxes beside each notification type you want to receive. You can enable email notifications, mobile push notifications, or both.
       
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Live chat notifications

✔️ Available on Pro, Premium, and Enterprise subscriptions.

Live chat notifications are available for sites with the Live Chat feature enabled. 

Scroll to the Live chat conversations subsection in your notification settings, then choose how you want to be notified when new live chat conversations are created.

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For more information, see: Editing Your Profile Preferences