Within Teamwork Desk, you can disable happiness ratings for individual inboxes.
Note: Disabling happiness ratings for one inbox will not disable it for other inboxes.
Click your profile icon to the top right of the main navigation bar and select Settings.
![Image Placeholder](/desk/file/9996837/image.png)
In the settings area, go to the Inboxes tab and select the inbox you want to edit.
![](https://support.teamwork.com/desk/file/9276631/image.png)
Once you have chosen an inbox, select the Edit Inbox option in the left navigation pane.
![Image Placeholder](/desk/file/9623954/Screenshot 2019-11-06 at 09.27.40.png)
Toggle off the Happiness Rating option.
![Image Placeholder](/desk/file/9588164/disable happiness.gif)
For more information, see: Enabling Happiness Ratings