Within Teamwork Desk, you can can view any tasks added to a ticket within the ticket's Tasks tab.
Here, you will see a list of any tasks already attached to the ticket, grouped by project task list.
![Image Placeholder](/desk/file/10135087/Screenshot 2020-05-07 at 15.59.17.png)
Task status
Like in Teamwork.com, each task will have an icon to the left of its name indicating its status.
- Active tasks
![Image Placeholder](/desk/file/10135100/Screenshot 2020-05-07 at 16.01.23.png)
- Completed tasks
![Image Placeholder](/desk/file/10135101/Screenshot 2020-05-07 at 16.01.19.png)
- Dependent tasks
![Image Placeholder](/desk/file/10135102/Screenshot 2020-05-07 at 16.01.26.png)
- Parent tasks
![Image Placeholder](/desk/file/10135104/Screenshot 2020-05-07 at 16.02.05.png)
If the task has a priority set, you will see the priority icon to the right of the task name.
![Image Placeholder](/desk/file/10135120/Screenshot 2020-05-07 at 16.04.21.png)
If the task has a progress percentage set, you will see it displayed to the right of the task name.
![Image Placeholder](/desk/file/10210420/Screenshot 2020-06-05 at 14.55.25.png)
Clicking a task name will open a quick view with a preview of the task in Teamwork.com. From the task preview panel, you can open the task in Teamwork.com by clicking the Open Task function in the top right corner.
You can also hover over the task to access the edit pencil and quick add properties. At the bottom, you can add comments to the task.
![Image Placeholder](/desk/file/10135132/task preview.gif)
Hover options
When you hover over a task in the list, you will see some additional options to the right of the task name.
Open link in new window - this will open the task in a new tab.
![Image Placeholder](/desk/file/9277128/image.png)
Unlink task from ticket - this will remove the task from the ticket.
![Image Placeholder](/desk/file/9277132/image.png)
Delete task - this will delete the task entirely, from the ticket and from its project.
![Image Placeholder](/desk/file/9277135/image.png)
Task details
When you hover over a completed task on the ticket, an additional modal will be displayed, showing:
- Created by - who originally created the task, including creation timestamp
- Completed by - who completed the task, including completion timestamp
![Image Placeholder](/desk/file/9277138/image.png)
When looking at the list of tickets in a particular inbox, any ticket with an active task attached will have a red check mark beside the subject.
![Image Placeholder](/desk/file/9277141/image.png)
Once a task has been completed, the associated ticket will have a green check mark beside the subject and the ticket status will automatically be set back to Active.
![Image Placeholder](/desk/file/9277152/image.png)
Task privacy
If a task is attached to a ticket, but you do not have permission to view that task, you won't be able to view the task details in the ticket.
For more information, see: Adding a Task to a Ticket