Within Teamwork, you can upgrade your subscription at any time via your subscription settings.

To upgrade, click your profile icon in the top right of your site and select Subscription from the dropdown menu.

Image Placeholder

Note: Only site administrators in the owner company have access to this area.

On the subscription page you will see a subscription summary for your current plan.

Click the Update Subscription button at the bottom of the summary.

Image Placeholder

In the Update Subscription modal, click full checkout to update the plan type for your subscription.

Image Placeholder

You will be brought to the checkout page where you can see your plan options and switch between monthly and annual billing.

Image Placeholder

Click the blue Select or Current Plan button on the relevant plan to proceed to the team size selection and payment.

At the top of the next page, you can use the users dropdown on the left to set the number of users you want to be included in your subscription. You can also adjust the plan type and billing cycle here. Click Continue to proceed to payment.

Image Placeholder

On the payment details page, you can add your card information, contact details, and billing address. On the right-hand side, you will see a summary of your order as well as options for adding a tax number if applicable selecting a reference for the invoices.

Image Placeholder

At the bottom of the screen, you can enter in your billing information.

Click Continue to review and confirm your order. You will be brought to an order confirmation page that displays a summary breakdown of your order on the left.

To the right of the order summary, you can:

  • Agree with the terms of service and privacy policy (required in order to purchase the subscription).
  • Allow non-administrator users to add new paid users to this subscription (optional).
    • If you decide in future to enable/disable this setting, you will need to navigate through the checkout process again, only changing that individual setting.
      • As long as no other changes are made to your subscription settings (plan, billing cycle, user count) no charges will be made when you update the setting.
  • Enter a discount code (if applicable).

Image Placeholder

Click Purchase Subscription to complete the payment.

Note: You can make changes to your subscription at any time. Your site will update immediately to reflect the changes. When adding or removing users from your subscription, payment adjustments to your subscription will be invoiced/credited immediately.

If you need help choosing the plan that best suits your needs or wish to upgrade to the Enterprise plan you can choose the Contact Sales option to request our sales team to reach out to you.

For more information, see: Adding More Users to Your Subscription