Within Teamwork, you can update your payment details at any time via your subscription settings if you have an active subscription.

You can also change or add a tax number following this process.

Click your profile icon in the top right corner of your site and select Subscription from the dropdown menu.

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Note: Only site administrators in the owner company have access to this area.

In the Subscription area, you will see an option to Update Payment Details below your plan summary.

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You will be brought through the checkout process where you can put in your updated payment information, as well as contact details and any changes in billing address.

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When you check the I have a tax number box, you will see an additional field where you can enter your tax information.

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Click the Update button on the right to save your changes to your payment details.




Legacy plans

For some older subscription plans, the steps to update your payment details differ.

In the Subscription area, you will see a summary of the current plan you are on, at the top of the page.

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Below the summary is a breakdown of your current plan as well as the other plans available to you.

Near the top of your current plan, you will see an option to Update Payment Details.

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This will bring you to the payment details page where you can go through the card details update process.

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When updating your card details, you can adjust your base country, apply a VAT number (if applicable), and set a related industry.

Click Continue to proceed to the payment page where you can enter your new billing information.

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For these older legacy plans, invoices for your subscription will automatically use the address details set in the owner company of the site. If you need to update the name or address for your invoices, you will need to update your owner company's details.