Within Teamwork, you may encounter issues when using PayPal as your payment method.
Note: This is due to a 20% increase limit that Paypal have in implemented in their system to avoid fraudulent charges.
Since Teamwork cannot override this limit, you will need to follow a few steps to restart your subscription.
- The first step will be to cancel your current subscription to Teamwork. This can be done via the subscription area of your site settings.
- You will also need to cancel the subscription in your PayPal account to stop the associated payments.
- Once the subscription has been cancelled in both places, you can go ahead and subscribe to your preferred new plan in Teamwork.
If you are experiencing any difficulties during this process, send an email to email@example.com and we will gladly guide you through the upgrade process.
For more information, see: Updating Your Payment Details