Within Teamwork.com, single
sign-on is
offered as part of the paid Advanced
Security subscription
add-on.
Single
sign-on
(SSO)
SSO is a session/user
authentication process that
permits a
user to enter one name and
password in
order to access multiple
applications.
The process
authenticates the user
for
all applications they have been
given
rights to and eliminates further
prompts
when they switch applications
during a
particular session.
Teamwork.com
SSO
Teamwork.com’s SSO offering is
part of the paid Advanced
Security
add-on which you can
purchase
in addition to your Teamwork.com
subscription.
When Teamwork.com SSO is
enabled for your
installation:
- Users can
log in via SSO to any of
the Teamwork.com products
they have access to (on
web & mobile).
- SSO is also applied to Teamwork Desk's Customer Portal automatically.📧 Please contact our support team at support@teamwork.com if you want to request SSO to be turned off for your Customer Portal.
The Teamwork.com product suite
enables SSO via SAML
(Security Assertion Markup
Language).
- SAML is an XML standard that
allows
secure web domains to exchange
user
authentication and authorization
data.
- Essentially, it removes the need
for
your users to log in to multiple
applications in a particular
browser
session. Once they log in to one
application via SSO, it exchanges
authentication/authorization data
with
another service you have SSO set
up
with and automatically logs the
user
in.
Teamwork.com will auto-provision
a user if
they have never used a
Teamwork.com
product
before, as long as that user
exists in
the
customers directory service, has
permission to access Teamwork.com,
and
therefore is verified by Identity
Provider
(this can be disabled).
📝 Please
ensure that
your IDP is locked
down and can only provision users for
your
business. The users created by
auto-provisioning will be added the
the
Teamwork.com site's owner
company.
SSO exceptions
Currently, Teamwork.com's SSO offering does not cover the following:
- Help Docs login (when Help Docs authentication is set up)
- Managing user permissions
📧 If you feel
that SSO access on our
Help
Docs or the ability to
manage user permissions would be of
use to
you, please send your feedback
to support@teamwork.com.
For more information,
see: Enabling
SSO for Your
Site