Within Teamwork.com, you can submit a request for single sign-on (SSO) to be activated for your site.

Note: Teamwork.com’s SSO offering is part of the paid Advanced Security add-on which you can purchase in addition to your Teamwork.com subscription.


Teamwork.com configuration


You will first need to download your Identity Provider metadata - an XML file that describes the Identity Provider that you set up.

To submit your request, click your profile avatar in the bottom left of your site and select Settings from the pop-out menu.

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In the Settings area, go to the SSO tab where you will see an overview of the setup instructions for Teamwork.com SSO.



Scroll to the bottom of the page to view the submission form required to send your SSO details to our security team.

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Required details:

  • Name and Email - technical point of contact name.
    • Typically somebody technical who understands how the protocol works and ideally has set up SSO/SAML before.
  • Attach file - upload your IDP SAML Metadata file as an attachment.
    • This is a metadata.xml file that contains details about your configuration.
    • Technical details including our metadata and fields to include are available at:
      • https://yoursitename.teamwork.com/singlesignon/
        • Show this page to your technical contact.

You can optionally use the Additional information field to add more details to your submission.

Click Send at the bottom of the form to submit your SSO request.

Once received, our security team will enable SSO and the sign-in option will be made available on your site.



Login

Once SSO has been enabled by our security team, your users will be presented with this sign-in option when attempting to access your Teamwork.com site.

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We offer three customization options for your login page:

  • Dual login (lead with username and password)
  • Dual login (lead with SSO)
  • SSO only

If you run into any challenges with your SSO setup, please reach out to our security team at security@teamwork.com.


Client configuration


Depending on your provider, please follow the relevant guides on your SSO Clients help centre. 

Note: For EU hosted sites, you will need to change all references of teamwork.com to eu.teamwork.com. This depends on where you site is hosted. For AU hosted sites, you will need au.teamwork.com

For more information, see: Single Sign-on Overview