Quick answer: Click your profile icon, select Settings, and go to the Email subsection. Under From Address Format, click Change Format and choose a format from the dropdown, such as [firstname] [lastname] via Teamwork.com. Only site administrators in the owner company can access site settings.

How do I change the from address format in Teamwork.com?


To update the address format, click your profile icon in the top right corner of your site and select Settings from the pop-out menu.

Image Placeholder

In the settings area, go to the Email subsection where you will see an option for From Address Format.

Image Placeholder
Image Placeholder

Click the Change Format option to choose a different format for the address. You will be able to select an alternative format from the dropdown.

Image Placeholder

Which from address formats can I choose?


  • [firstname] [lastname] ([installationName])
  • [firstname] [lastname] via [installationName]
  • [firstname] [lastname] via Teamwork.com
  • [firstname] [lastname] via Teamwork.com
  • [firstname] [lastname] via Teamwork.com
Note: Only site administrators in the owner company can access the site settings area.

Frequently asked questions

Who can change the from address format?

Only site administrators in the owner company, as they're the only users who can access site settings.

What does the from address format affect?

The from address shown on email notifications sent from your site.