How do I view failed email logs in Teamwork.com?
Click your profile icon in the top right corner of your site and select Settings from the pop-out menu.
In the settings area, go to the Email tab where you will see a Failed Log section.
Click the View Logs button to check for any failed emails. Hover over the Detail field to see the associated recipient, sender, and subject.
Please contact us at support@teamwork.com detailing any affected email addresses in order for us to remove them from the listing.
Note: Only site administrators in the owner company have access to the site settings.
Frequently asked questions
Who can view failed email logs?
Only site administrators in the owner company, as they have access to site settings.
How do I see more about a failed email?
Hover over the Detail field to see the recipient, sender, and subject.
How do I remove addresses from the failed log?
Contact support@teamwork.com with the affected email addresses.
For more information, see: Resolving Email Notification Issues