Within Teamwork.com, you can specify how you would like messages that are sent via email to be posted, and if you would like to group them based on the subject.
Click your profile avatar in the top right corner of your site and select Settings from the pop-out menu.
How do I manage similar messages sent via email?
In the Settings area, go to the Email subsection where you will see a section for Similar Messages.
You have a couple of options to choose from for handling messages sent via email:
- Always add a new message
- Messages sent via email will always be added as a new message.
- Match similar messages by subject
- If an existing message with the same subject is found, this email will be added as a reply of the matched message.
Click the Change how these are processed option to switch between the two.
Frequently asked questions
What does Always add a new message do?
Every message sent via email is added as a new message.
What does Match similar messages by subject do?
If an existing message has the same subject, the email is added as a reply to that message.
For more information, see: Managing Forwarded Messages