Within Teamwork.com, you can create tasks in your
projects via email.
Note: Any project members with the project permission to Add Tasks can use the post via email feature. The ability to edit existing tasks is also dependent on your add/edit tasks permissions.

In the List area of your
project,
click the options button (three dots)
in the top right and select Post Tasks via Email from
the dropdown menu.

In the post via email modal, click the Copy button to the right of the email address.

Note: Project admins and site admins will also see an edit option for customizing the email address.
By default, tasks created via email will be
added to an Inbox task list when using the
project email address.
However, you also have the option of
specifying an existing task list by adding
[#Task List Name]
or (Task
List Name)
to the subject line of
your email. If you use a task list name that does not
match an existing task list, the task will be
sent to the Inbox list.
Note: Do not use the item-via-email
address feature to post from automated systems
that could generate hundreds of
messages/files/notebooks etc. Abuse of the
via-email feature will result in suspension of
the feature from your account.
Posting tasks to a specific task
list
You can also post tasks directly to
an individual task list. To access the
task list email address, hover over the task list name and click the three dots to the right. From the dropdown menu, select the Post Tasks via Email option.

In the post via email modal, you can copy the task list email address.

Creating a single task
To create a single task, put the task
title in the subject line of your email.
Anything in the body of the email will be
added into the task description. Attached
files will be attached to the task when
created.
Creating multiple tasks
To create multiple tasks, leave the
subject blank and put each task on a new
line in the body of the email with a blank
line following each task.
To add a short description, put it in curly
braces when creating multiple tasks e.g:
{quick description}.
- Line breaks are not allowed so keep it all
on one line.
To add tasks and subtasks use the #option
before the text on the next line and a subtask
will be created.
Example (to be added to the email body):
Task number 1 {quick description}
# @John Title of subtask 1 {quick
description}
# Title of subtask 2 {quick description}
Task number 2 {quick description}
Note: When creating multiple
tasks, attached files will not attach to
any task and will be ignored.
Posting tasks to a board column
You can post a task via email directly to
a column in the board view of your
project.
You will first need to set the default task
list on the board.

In Board view, click the three dots at the top of
the relevant column and
select Column Settings.

In the quick view panel that opens on the
right, you can then select the default task
list for this column.

Once set, whenever a task is sent to the
specified default task list, the task will
appear in both the List and Board areas of your project.
Assigning tasks to users and notify
them
You can use the @person shortcode in the
subject line, or in each line of the email
body if there are multiple tasks, (e.g:
@dan @peter) to assign a task to a person
on the project.
The @mention can be the login name or a
combination of firstname & lastname.
For example: A user called "Daniel Mackey"
with a login "dmackey" can be "mentioned"
by @dan, @daniel, @danielmac,
@danielmackey or @dmackey
- You can append notify+ to the email
address to send a notification email:
- e.g.
notify+00000_00000@tasks.teamwork.com
- We also support notify+ in the email
subject.
- We do not notify the user creating the
task by email.
- If the task is assigned to a set of people
only those people are notified.
- If the list the task was added to has task
list defaults then these assignees are
respected.
- If the list the task was added to is
private then only people who can see that
list will be notified.
Setting privacy and priority
Append private+ to the email address to
make the tasks private:
- e.g.
private+00000_00000@tasks.teamwork.com
You can set the priority of tasks by
adding a number of ! characters to the
task:
- ! = Low Priority
- !! = Medium Priority
- !!! = High Priority

We also support the priority header added by
email clients when you mark an email as
important.
Setting start and due dates
You can specify a due date by including
the date in square brackets within the
subject line. Use the date format that is
set in your Teamwork.com localization
preferences.
- [22/03/2019]
- [today]
- [next week]
- [friday]
You can specify a start date by including two
date directives. The earliest date will become
the start date and the latest date will become
the due date.
[today] [next monday] This task will start
today and is due next week.
[16/12/2019][22/12/2019] - Start on Dec 16th
and will be due Dec 22nd.
Note: When setting a start date and
due date, the system will automatically use
the later date entered as the due date.
Adding tags
You can add tags to tasks by adding them
as
#tag1
#tag2
etc, in the subject line of the email. For tag names with multiple words, use
the format
#[tag name]
. Example: Task name is 'New Task', and
it has two tags: bugs and design
plans.

Once you send the email, the task
will be posted to the Inbox task list
in the project, unless you have
specified a task list in the
email.

Reopening tasks and
milestones
Send #open or #uncomplete as part of
the reply. Any other included text is
added as a comment.
To reopen a task, reply to completed
task notifications with:
- #Uncomplete
- #Reopen
- #Open
- #Notdon
- #Reopened
Note: You can add a command and a
comment at the same time. The command is
processed & the command text is
removed with the remainder added as the
comment.
Reassigning tasks
Send #reassign @user or #assign @user
as part of the reply.
You can assign a task to multiple users,
e.g. @dan @peter @tim.
Completing tasks and milestones
To complete a task, reply to active
task notifications with:
- #Complete
- #Completed
- #Done
Any other text in the reply is added as a
comment
Following only comments
To follow only comments on a task,
reply to the email notification with
any of the following:
- #commentsonly
- #followcomments
- #onlyfollowcomments
Unfollowing via email
Reply to an email notification
with #unfollow in the body and you
will be removed as a follower from
that item.

Managing email signatures
You can add
#end
after your email content so your
signature is not included. Make
sure this is on a separate line
from your content). - Even without
#end
, if your signature has images, Teamwork.com will remove the images once our system can see that they are used repeatedly. - You could add
#end
as 1px white text and space it one row above your normal email signature so no one can see it on normal emails but Teamwork.com will recognize the start of your signature.
For more information, see: Creating and Modifying
Project Items via Email