Within Teamwork Desk, you can choose to
enable or disable individual custom fields at
anytime.
Note: Custom fields are available on Premium subscriptions and above.
To do this, click your profile icon
to the top right of the navigation bar and
select Settings.
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In the settings area, go to the General tab.
Note: Only site administrators can
access and update custom fields.
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In the left pane select Custom Fields.
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You will then be presented with a list of
your existing custom fields.
To enable an existing custom field,
toggle on (green) the option in the
Enabled column.
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To edit the settings for an existing
custom field, hover over it and select the
edit pencil.
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To remove a custom field entirely,
hover over it and select the trash can icon to
delete it.
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For more information, see: Adding a New Custom Field