Within Teamwork Desk, you can prevent agents from using the bulk export functions on your site.
Note: The ability to prevent bulk downloads is only available on Premium and Enterprise subscription plans.
Click your profile icon in the top right of your site and select Settings from the dropdown menu.
In the settings area, go to the General tab and select Advanced Security from the left navigation menu.
Go to the Prevent bulk download option in the list of advanced security settings and toggle the option on to disable exports for your site.
Once this option is enabled for your site, agents and administrators will no longer be able to generate bulk data exports.
In the Reports area of your site, you will no longer be able to create a CSV ticket summary export.
In your site settings, you will no longer be able to use the export data functions to download JSON exports of your site data.
For more information, see: Managing Advanced Security Settings