Within Teamwork Desk, you can choose to
enable or disable individual custom fields at
anytime.
Note: Custom fields are available on Premium subscriptions and above.
To do this, click your profile icon
to the top right of the navigation bar and
select Settings.
In the settings area, go to the General tab.
Note: Only site administrators can
access and update custom fields.
In the left pane select Custom Fields.
You will then be presented with a list of
your existing custom fields.
To enable an existing custom field,
toggle on (green) the option in the
Enabled column.
To edit the settings for an existing
custom field, hover over it and select the
edit pencil.
To remove a custom field entirely,
hover over it and select the trash can icon to
delete it.
For more information, see: Adding a New Custom Field