Within Teamwork Desk, you can trial certain features that are not available on your current subscription plan.
Note: These feature trials are for a 30-day period, are limited to one trial use per site, and can only be enabled by site administrators.
Reporting
To enable reporting for a 30-day trial, select Reports from the navigation bar.
Depending on the current subscription status of your Teamwork Desk account, you will see one of two options:
- Upgrade your account to a higher plan that includes the Reporting feature.
- Start a 30-day free trial of the Reporting feature.
Note: When non-administrator agents access the Reports area, they will be prompted to contact an administrator.
Time Tracking
To enable the Time Tacking feature for a 30-day trial, click your profile icon to the top right of the navigation bar and select Settings.
In the Settings area, go to the Apps tab.
On the Time Tacking card, select Trial 30 days to begin using this feature.
You can adjust the time tracking settings within your site settings area. It is also possible to log time to Teamwork from a ticket if you have Teamwork enabled.
For more information, see: Teamwork Desk Feature Comparison