Within Teamwork Desk, there are a few different subscription plan options you can choose from.

Depending on the plan you subscribe to, the features available to you will differ:

Features
Starter
Plus
Pro
Enterprise
Price per agent, per month
(Monthly)
$8.75 per agent, per month
$16.25 per agent, per month
(billed monthly)
$31.25 per agent, per month
Contact Sales
Price per agent, per month
(Annual)
$7 per agent, per month
$13 per agent, per month
(billed annually)
$25 per agent, per month
Contact Sales
Agent limit
10 agents
Unlimited
Unlimited
Unlimited
Inbox limit
Unlimited
Unlimited
Unlimited
Unlimited
Help Docs sites
1 free site, $20/site/month thereafter
1 free site, $20/site/month thereafter
1 free site, $20/site/month thereafter
1 free site, $20/site/month thereafter
Ticket Management
Email ticketing




Merge tickets




Split tickets




Add followers to a ticket




Time tracking




Customer satisfaction and happiness ratings




Ticket export




Custom fields




Agent Productivity
Canned responses




Collision detection




Private notes in tickets




Filtered search




Part-time agents




Ticket tags




Notification history




Helpdesk Automation
Smart inboxes




Triggers




Collaboration
TW Projects integration




Ticket Forms
Embeddable contact form




Customer Portal




Help Docs
Help Docs custom domain




Full CSS customization




Unlimited articles




Reporting
First response time




Top agents




Handle time




Replies to resolve




Agent performance insights




Tickets by channel




Help Docs reports




Security
Database backup




256-bit encryption




Secure passwords




Single-sign-on




2FA




Apps
iOS app




Android app




TW Desk API




Customer Support
24x5 email support




Team training and onboarding




Branding
Custom SMTP




Remove Teamwork Branding




Account Management
Enterprise Customer Success Manager




You can change your subscription plan at any time.

For more information, see: Subscribing to a Teamwork Desk plan