Within Teamwork Chat, you can set up
one-to-one or group video calls to keep you
and your team connected.
Video calls feature availability
One to one calls are
available on all subscription plans:
- The Teamwork Chat Pro plan includes unlimited one to one calls.
- Teamwork Pro/Premium/Deliver/Grow plans include 10 one to one calls per user per month.
- Teamwork subscriptions with the Teamwork Chat video add-on include unlimited one to one calls.
Group calls:
- The Teamwork Chat Pro plan includes unlimited group calls.
- Teamwork subscriptions with the Teamwork Chat video add-on include unlimited group calls.
Screen sharing is available to Teamwork subscriptions with the Teamwork Chat video add-on.
Creating a video call
To initiate a video call in a
conversation or channel, select the video
icon
in the upper right corner. This will open
a
new browser tab with a call setup
screen.
As the call creator, you will have
the option to name the call before
clicking Start to proceed. By
default, the call will be labeled as "Video
Call."
A video call card will be sent in
the associated conversation or channel with an
option for any current channel members to
join.
This card provides call details in
real time while the call is active , including
the creator, call name, duration, and current
participants.
When initiating a video call, a
preview card will also be show within your
recent conversations.
You can share a link to
your video call at anytime by
using the copy to clipboard
link in the bottom left-hand
corner of the call screen and
sharing with other
users.
Note: A link
to a video call can be
shared with users in any
channel,
giving those users the
option to join.
Joining a video call
When a video call card appears
in a
conversation or channel, click
the Join button to enter
the
video call.
This will open in a new browser
window where you can adjust your microphone
and camera preferences before joining.
If you have Automatically set
status when on a call enabled
within your profile preferences, your
status will update to "On a call" once you
have joined a call.
Following a
call, your status will
automatically revert back
to its previous setting before
the call was
initiated.
Video call options
In the video call window,
there
will be several options in the footer
toolbar at the bottom of the
screen.
The main footer options
allow you to
control:
- Microphone - mute or unmute
your sound input.
- Video - enable or disable your
camera.
- Screen - share or unshare your
screen:
- Option vary from browser
to browser but can include
screen selection (when
using multiple screens),
application window, or
browser tab.
- Note: Only one
participant can share
their screen at any
one time on a video
call.
- Hang up - end/leave video
call.
To the right of the
footer, you can
access the settings for your
device,
such as microphone and camera, via
the
settings cog button, or use the !
icon
to send feedback to Teamwork.
There are also two display
options you can toggle between for how
participants display on your
screen.
- Grid view - will show up to 8 of
the call's participants on the
screen at a time, with an option
to move between pages to see
additional members.
- The current user will always
be displayed first on the
grid.
- The remaining users will be
ordered by who has spoken most
recently. If a user not
currently displayed on the
first page speaks, they will
be moved to the first screen
in place of whoever spoke
least recently.
- Active speaker view - the active
speaker will fill the majority of
the screen, with other
participants visible in smaller
thumbnails in a sidebar.
- A maximum of 5 participants
will show in the sidebar,
ordered by the last time they
spoke.
Note: Grid view is not
supported on mobile screens, therefore
active speaker view will always be the
default display.
To the left of the footer,
you will see how long the call has
been running for as well as a link
icon to copy a link to the call.
In the top right of the video call
window, you can access:
- In-app chat - view
messages sent during the call or send new
ones.
- Note: Video call in-app
chat is independent of Teamwork Chat
itself.
- Participants - see which users are joined
the video call.
For more information, see: Sharing Your Screen on
Video Calls