Within Teamwork Chat, you can adjust
your preferred device settings when using
video calls.
While on a video call, click the
settings cog in the bottom right of the footer
area.
This will open a settings modal
where you can update your preferences.
Options include:
- Camera - choose from your computer's
internal camera or any additional
connected cameras.
- Microphone - select the computer's
internal microphone or alternative
device.
- Speaker
- Note: This is only supported in Chrome and Edge browsers.
- Video quality - this affects your upload and download bandwidth.
- By selecting a lower setting, it will:
- Upload a lower resolution video, affecting how people see you.
- Download a lower resolution video, affecting how you see other people.
- Allow us to collect video calls diagnostics - choose whether or not to allow the upload of call metrics to Teamwork for diagnostics purposes.
Selecting system default for
the device settings will use the microphone,
camera, or speaker the system is using by
default.
Any changes you make in the settings
modal will not be applied until you click Save. These settings will be persisted
to local storage and reused if possible.
For more information, see: Using Video
Calls