Within Teamwork Chat, you can track and
prioritize important messages in a variety of
ways.
New message indicators
When you receive a new message, your
Recent sidebar will highlight the channel and
message in bold. A blue dot icon is displayed
to the right to inform you of an unread
message.
Depending on your notification settings,
if you are directly mentioned in a chat or
@online / @all is used, the blue dot icon will
update to reflect the number of times you have
been mentioned/notified within that
conversation.
The Recent message count will also
update to reflect the amount of @mentions
across all of your conversations.
If a new message has been sent to
one of your starred channels, a
blue ring will surround the channel
icon.
Viewing unread messages
When viewing a conversation or
channel, a New messages bar will
display to show you any messages received
since you last visited the conversation.
This bar will show if all new messages are
within the same page view.
If viewing a conversation with a lot
of unread messages (more than the current page
view), you will see an unread messages banner
providing a count of unread
messages.
You will also have the option to
jump to the start of these unread messages by
clicking the banner. This will take you to the
last message you read within the
conversation.
Highlights
In the Highlights area of your site,
you can view a single list of all messages you
have been mentioned in. This
includes @all and @online mentions.
In the Starred subsection, you can
view a list of all messages you have starred
across your conversations and channels.
For more information, see: Starring Conversations and
Channels