Within Teamwork Chat, you can customize your notification preferences so that you only receive notifications for certain mentions, either at a global or channel level.

Global notifications

To update your global-level notification settings, select Notifications from your profile dropdown menu.

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Here, you will find your global notification options, which are applied by default on all conversations and channels that you have been added to.

Global notifications:

  • All messages
  • All mentions: @’handle’ /@all /@online
  • Only @username mentions: only notifies you in messages where your Chat handle has been directly mentioned in a conversation or channel.
  • No messages: no notifications will be sent

Notification settings:

  • Notification sounds
  • Email notifications

You will also have the option to set notifications for specific channels. Click Set notifications for specific channels to open the Channel notification modal.

Here you can set your notification preferences per channel, with the option to search by channel name, type, and filter to channels with custom settings.

Channel notifications

You can change your notification preferences for an individual channel or conversation. Within the channel, click the setting cog in the top right corner and select Notification settings.

You can then edit your notification settings for this particular channel or conversation.

It is also possible to edit a channels notification settings from the conversation side bar. Select the information icon, and choose Change under the Notification settings. 

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For more information, see: Settings Within Teamwork Chat