Within Teamwork, you can integrate your site with Teamwork Desk to allow you and your team to handle customer queries.

Select your profile icon in the top right of your site and select Apps & Integrations from the dropdown menu.

Note: Only owner company site administrators can manage integrations.

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In the Integrations area, scroll to the Teamwork Desk section and click the Enable button.

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It is also possible to enable Teamwork Desk through your product switcher

The user who connects the integration will be automatically added to the Teamwork Desk account as an administrator and will be able to invite other relevant users.

When adding new agents, you will also be able to select existing members of your Teamwork site to be added to Teamwork Desk.

For more information, see: Adding Agents to Your Teamwork Desk Site