How do I enable Teamwork Desk in Teamwork.com?
Select your profile icon in the top right corner of your site and click Apps and Integrations from the menu.
Note: Only owner company site administrators can manage integrations.
In the Integrations area, scroll to the Teamwork Desk section and click the Enable button.
It is also possible to enable Teamwork Desk through your product switcher.
The user who connects the integration will be automatically added to the Teamwork Desk account as an administrator and will be able to invite other relevant users.
When adding new agents, you will also be able to select existing members of your Teamwork.com site to be added to Teamwork Desk.
Frequently asked questions
Who can enable Teamwork Desk?
Only owner company site administrators can manage integrations.
Who becomes the Teamwork Desk administrator?
The user who connects the integration is added to Teamwork Desk as an administrator.
Can I add existing Teamwork.com users as agents?
Yes. When adding agents, you can select existing members of your Teamwork.com site.
For more information, see: Adding Agents to Your Teamwork Desk Site