✔  Available on Grow and Scale subscriptions 1

Within Teamwork.com, you can use utilization reports to track and manage how your team's time is being distributed.

Note: The utilization report is accessible to site administrators.

Click the More option in the main navigation menu on the left of your site and select Reports from the pop-out menu.

Image Placeholder


In the reports gallery, select the Utilization tile from the Teamwork.com Reports section.

Image Placeholder


In the report, you will see a series of columns highlighting important properties for each user based on their time and utilization.

Image Placeholder


Color coding

Cells in utilization-based columns are color-coded depending on their current utlization percentage.

Estimated | Actual | Billable | Non-billable utilization
0%
1% - 49 %
50% - 100%
> 100 %
0%
1% - 49 %
50% - 100%
> 100 %

User

The user column will display each user's name, job title (if added to their profile), and corresponding avatar.


Estimated utilization

A user's estimated utilization is calculated based on the total estimated time on the user's assigned tasks within the selected date range divided by the user's available time. The field's background color will change as the percentage value changes.

Image Placeholder

Clicking the current percentage value will open a quick view listing the user's estimated time and associated tasks for the period.

Image Placeholder



Actual utilization

A user's actual utilization is calculated based on the user's total logged time on their assigned tasks within the selected date range divided by the user's available hours. The field's background color will change as the percentage value changes.

Image Placeholder


Clicking the current percentage value will open a quick view listing the user's logged time for the period.

Image Placeholder



Billable utilization

A user's billable utilization shows their overall percentage utilization based on time they have logged as billable. The calculation uses the number of billable hours logged and sets it as a percentage of the user's total available time.

Image Placeholder



Non-billable utilization

A user's non-billable utilization shows their overall percentage utilization based on time they have logged as non-billable. The calculation uses the number of non-billable hours logged and sets it as a percentage of the user's total available time.

Image Placeholder


Note: When added together, the billable and non-billable utilization will reflect the user's actual utilization percentage.

Image Placeholder



Available time

A user's available time is calculated based on their working hours minus their unavailable time.

By default, a user's working hours will be set to 40 hours. This can be updated by clicking the current hours total to open their localization settings.

Image Placeholder



Unavailable time

A user's unavailable time is calculated based on their total unavailable time for the selected period.

If no unavailable time is currently set, you will see an option to Add Unavailable Time when you hover.

Image Placeholder


Once you click the add option, a modal will open allowing you to allocate unavailable time for the user.

Image Placeholder



Logged time

Displays the user's total logged time for the selected period. Clicking this will open a quick view with the corresponding time logs.


Billable time

Displays the user's total logged billable time for the selected period. Clicking this will open a quick view with the corresponding billable time logs.


Unbilled time

Displays the user's total logged non-billable time for the selected period. Clicking this will open a quick view with the corresponding non-billable time logs.




Column options

Click the plus icon to the far right of the report header and use the toggles in the dropdown menu to show or hide relevant columns.

Image Placeholder


You can also customize the order of the columns in the table by clicking and dragging a column heading to a new position in the report.

Image Placeholder





Sorting options

You can quickly sort the report based on a specific column by clicking the column heading. Clicking multiple times will switch the sorting between ascending and descending order.

Image Placeholder




Filter options

In the top right of the report area, you can use the search field to locate a specific person or team.

Image Placeholder

Using the date range option, you can apply a range for the report such as week, month, quarter, or custom range.

Image Placeholder


You can also use the arrows beside the currently selected date range in the top left to move to the previous or next period.

Image Placeholder


Selecting the filters button in the top right will open a dropdown of advanced filter options. Clicking any of the dropdown fields within this menu will allow you to select specific teams, companies, or projects to filter by in the report.

Image Placeholder


You can use the Save Filter button to save the filtered view you are currently using. Once you give the filter a name, press Enter / Return on your keyboard to save the filter. You can also access your existing saved filters via the Saved filters button in the bottom left of the filter options dropdown. Clicking a saved filter will apply it to the report.



Export

Using the export option in the top right of the report, you can download a copy of the report in PDF, CSV, or Excel format.

Note: Accounts on Grow and Scale subscription plans will have an additional option to export to Google Sheets.

Image Placeholder



Returning to the reports gallery

You can exit the report and return to the reports gallery by clicking the Back to reports link in the top left.

Image Placeholder


For more information, see: Updating a User's Working Hours

1. Also available on legacy subscriptions: Premium, Enterprise.