- Only agents
and customers who are
within the whitelisted
range of IP addresses
will be able to access
- None -
disable all IP
When selected, any pre-existing IP addresses in the list will be retained.
You can still add and remove IP addresses from the list.
All - IP restrictions will be enabled for your Teamwork Desk site, Help Docs sites, and the Customer Portal.
If you already have an authentication option set on any of your Help Docs sites, those settings will be overridden by this Advanced Security whitelisting setting.
Agents - agents attempting to login to Teamwork Desk will be restricted by IP.
Customers - restrict customer access to Help Docs sites and the Customer Portal by IP.