Within Teamwork Chat, you can create project channels that link directly back to an associated project in your Teamwork site.

You can enable a project channel when first creating a new channel, or by editing an existing channel. Project Channels are a useful way to have discussions with all members of a project.

Any team member who has access to the project is automatically added to the channel. Team members can only see the projects channels that include them as members.

Note: Users cannot leave a project channel.

When creating a new channel or editing an existing channel, you will be able to select the Private or Public channel visibility option. If you link the channel to a project, the channel visibility will automatically be set to Project.

Only projects you are an administrator of will appear in the project selector dropdown within settings. Only projects with no existing project channel will be displayed.

Note: New channels cannot be created or discovered on the iOS and Android apps, this can only be done via desktop.

Conditions when using project channels

  • Project channels will inherit the project name from Teamwork
    • Any updates made to the project name transfer across into the project channel in Teamwork Chat.
  • You can only have one project channel per project
  • All users listed on a project are added to the project channel by default whereby they're unable to leave the channel.
  • Users in an external company
    • In order for users in an external company to be added to a project channel, administrators in Teamwork Chat must ensure that the external company is enabled under chat settings.
  • Observers on a project
    • Any user that is an observer on a project is also added to the project channel by default.

Creating a new project channel

To create a new project channel, click the quick add + in the top right of the navigation bar and select Add channel.

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In the Add a channel modal, select Linked to Teamwork Project option, you can then select one of your existing projects to link the channel to.

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You will also have the option of selecting a channel avatar. 

Note: Project channels must first be converted to either a public or private channel before they can be deleted.

For more information, see: Creating a Task within Teamwork Chat