Within Teamwork Chat, you can create project channels, linking them to a specific project in your Teamwork Projects site.

You can enable a project channel when first creating a new channel, or by editing an existing channel. Project Channels are a useful way to have discussions with all members of a project.

Any team member who has access to the project is automatically added to the channel. Team members can only see the projects channels that include them as members.

Note: Users cannot leave a project channel.

When creating a new channel or editing an existing channel, you will be able to select the Private or Public channel visibility option. If you link the channel to a project, the channel visibility will automatically be set to Project.

Only projects you are an administrator of will appear in the project selector dropdown within settings. Only projects with no existing project room will be displayed.

Note: New channels cannot be created or discovered on the iOS and Android apps, this can only be done via desktop.

Conditions when using project channels

  • Project channels inherit the project name given to in Teamwork Projects
    • Any updates made to the project name transfer across into the project room in Teamwork Chat
  • You can only have one project room per project
  • All users listed on a project are added to the project room by default whereby they're unable to leave the room
  • Users in an external company
    • In order for users in an external company to be added to a project room, administrators in Teamwork Chat must ensure that the external company is enabled under chat settings
  • Observers on a project
    • Any user that is an observer on a project is also added to the project room by default. However, observers will not be listed under the People tab within the project room or have their chat handle appear if another user tries to "@mention" them within the message field
    • The moment an observer posts a message to a project room, they then become visible to all users under the People tab along with appearing in the message field if a user @mentions them. This can't be undone.

Creating a new project channel

To create a new project channel, Click the quick add + in the top right of the navigation bar.

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In the Add a channel modal, select Linked to Teamwork Project option, you can then select one of your existing projects to link the channel to.

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You will also have the option of selecting a channel avatar. 

Converting an existing Chat channel into a project channel

When viewing the channel you would like to convert, click the setting cog within the top right corner of the messages section and select Edit Channel

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Similarly to when creating a channel, you can then select Linked to Teamwork Project from the edit channel modal. 

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When the project channel is created, the Teamwork Projects icon is displayed next to the room title on the sidebar and also on room header

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If you click the Teamwork Projects icon in the room header, it will bring you straight to that project within your Teamwork Projects site.

When you open a particular project channel, you can view a list of the people on the associated project now listed within this project room, along with a link to project itself within Teamwork Projects.

  • The channel members will be grouped by availability status (online, away, offline), and ordered alphabetically within those groupings.

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Creating tasks directly from Chat

You can also create and edit the specifics of tasks directly from Chat to add to your project in Teamwork Projects, making it quicker and easier for you to stay productive.