Within Teamwork Chat, there are various ways to notify individuals or groups based on their activity status, when you send a message. 

Using the @all command will notify all users within the owner company when creating a new conversation. If used in an already created conversation/channel, all users within that conversation/room will be notified  

Note: This also includes users who are offline. 

Using the @online command will notify users who are active at the time of sending your message, be it a new conversation or within an existing conversation/room.


Using the @username will notify only that user.

Receiving notifications

  • Desktop notifications - will be sent to the desktop when you are logged into Teamwork Chat, currently active on the site & when a user @mentions you, or uses @all or @online.
  • Email notifications - will be sent via email when you are away from your machine and not active.
  • Push notifications - are available through the iOS and Android Apps, when you initially login to the app you will be given the option to receive these or not. 
For more information, see: Notification settings