Within Teamwork, once you have
signed up for a trial you can log in to your
site at anytime and subscribe to a plan.
Click your profile icon in the top right of
your site and select Subscription from
the dropdown menu.
Note: Only site administrators in the
owner company have access to this area.
In the Subscription area, you will then see
an option to Create Subscription.
The subscription process will allow
you to select a plan type, billing cycle, and
team size.
Plan options
You will be brought to the checkout page
where you can see your plan options and
switch between monthly and annual
billing.
Team size
Click the blue Select or Current Plan button on the relevant plan to proceed to
the team size selection and online payment
process.
At the top of the next page,
you can use the users
dropdown on the left to set
the number of users you want
to be included in your
subscription. You can also adjust the plan type and billing cycle here.
Adding Teamwork Chat Video
Within the order summary, you will have the option to add the Teamwork Chat video add-on. Toggle the Add Chat video option to include Teamwork Chat video in your subscription plan.
The Teamwork Chat video add-on gives you access to unlimited audio/video calls, screen sharing and messages.
The number of seats available within Teamwork Chat with directly correlate to the amount of users purchased for Teamwork.
Click Continue to proceed to payment.
Payment
On the payment details page, you can add your card information, contact
details, and billing address. On the right-hand side, you will see a summary of your order as well as options for adding a tax
number (if applicable) and selecting a reference for the invoices.
At the bottom of the screen, you can enter in your billing information.
Click Continue to review and confirm your order. You will be brought to an order confirmation page that displays a summary breakdown of your order on the left.
To the right of the order summary, you can:
- Agree with the terms of service and privacy policy (required in order to purchase the subscription).
- Allow non-administrator users to add new paid users to this subscription (optional).
- If you decide in future to enable/disable this setting, you will need to navigate through the checkout process again, only changing that individual setting.
- As long as no other changes are made to your subscription settings (plan, billing cycle, user count) no charges will be made when you update the setting.
- Enter a discount code (if applicable).
Click Purchase Subscription to complete the payment.
Note: You can make changes to your subscription at any time. Your site will update immediately to reflect the changes. When adding or removing users from your subscription, payment adjustments to your subscription will be invoiced/credited immediately.
Payment methods
For online subscription
payments, you can pay using major credit
cards such as Visa, Mastercard, Maestro
and AMEX.
For annual subscriptions, you can also
contact us to arrange offline invoicing and
payment via bank transfer by sending a
check to Teamwork or via our PayPal
account sending payments to paypal@teamwork.com.
For more information, see: Paying Annually by Invoice