Within Teamwork, you can subscribe to a paid plan at any time once you set up your account.

Click your profile icon in the bottom left of your site and select Subscription from the menu.

Note: Only site administrators in the owner company have access to this area.

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In the Subscription area, you will then see an option to Create Subscription. The subscription process will allow you to select a plan type, billing cycle, and team size.

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Plan options

You will be brought to the checkout page where you can see your plan options and switch between monthly and annual billing.

Click the blue Select or Current Plan button on the relevant plan to proceed to the team size selection and online payment process.

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Team size

In the order summary, you can use the Users field on the left to set the number of paid users you want to be included in your subscription. You can also adjust the plan type and billing cycle.

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For accounts with access to the Deliver/Grow subscription tier, you will also have the option to add a Teamwork Chat video add-on to your subscription.

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  • These subscription plans include basic access to Teamwork Chat by default.
    • The number of seats available in Teamwork Chat directly correlates to the amount of users purchased for your Teamwork subscription.
  • The video add-on provides additional Teamwork Chat features:
    • Unlimited one-to-one and group calls
    • Screen sharing

Click Continue to proceed to payment. 


On the payment details page, you can add your card information, contact details, and billing address. On the right-hand side, you will see a summary of your order as well as options for adding a tax number (if applicable) and selecting a reference for the invoices.

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At the bottom of the screen, you can enter in your billing information.

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Click Continue to review and confirm your order. You will be brought to an order confirmation page that displays a summary breakdown of your order on the left.

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To the right of the order summary, you can:

  • Agree with the terms of service and privacy policy (required in order to purchase the subscription).
  • Allow non-administrator users to add new paid users to this subscription (optional).
    • If you decide in future to enable/disable this setting, you will need to navigate through the checkout process again, only changing that individual setting.
      • As long as no other changes are made to your subscription settings (plan, billing cycle, user count) no charges will be made when you update the setting.
  • Enter a discount code (if applicable).

Click Purchase Subscription to complete the payment.

Note: You can make changes to your subscription at any time. Your site will update immediately to reflect the changes. When adding or removing users from your subscription, payment adjustments to your subscription will be invoiced/credited immediately.

Payment methods

For online subscription payments, you can pay using major credit cards such as Visa, Mastercard, Maestro and AMEX.

For annual subscriptions, you can also contact us to arrange offline invoicing and payment via bank transfer by sending a check to Teamwork or via our PayPal account sending payments to paypal@teamwork.com.

For more information, see: Paying Annually by Invoice