Within Teamwork, you can subscribe to a paid plan at any time once you set up your account.
Click your profile icon in the bottom left of
your site and select Subscription from
the menu.
Note: Only site administrators in the
owner company have access to this area.
In the Subscription area, you will
then see
an option to Create Subscription. The subscription process will allow
you to select a plan type, billing cycle, and
team size.
Plan options
You will be brought to the checkout page
where you can see your plan options and
switch between monthly and annual
billing.
Click the
blue Select or Current Plan button on the
relevant plan to proceed to
the team size selection and online
payment
process.
Team size
In the order summary, you can use the Users field on the left to set
the number of paid users you want
to be included in your
subscription. You can also
adjust the plan type and
billing cycle.
For accounts with access to the Deliver/Grow
subscription tier, you will also have the option to add a Teamwork Chat video add-on to your subscription.
- These subscription plans include basic access to Teamwork Chat by default.
- The number of seats available in Teamwork Chat directly
correlates to the amount of users purchased
for your Teamwork subscription.
- The video add-on provides additional Teamwork Chat features:
- Unlimited one-to-one and group
calls
- Screen sharing
Click Continue to proceed
to payment.
Payment
On the payment details page, you can add
your card information, contact
details, and billing address. On the
right-hand side, you will see a summary of
your order as well as options for adding a
tax
number (if applicable) and selecting a
reference for the invoices.
At the bottom of the screen, you can
enter in your billing information.
Click Continue to review
and confirm your order. You will be
brought to an order confirmation page that
displays a summary breakdown of your order
on the left.
To the right of the order
summary, you can:
- Agree with
the terms
of service
and
privacy
policy
(required
in order
to
purchase
the
subscription).
- Allow non-administrator users
to add new paid users to this
subscription (optional).
- If you decide in future to
enable/disable this
setting, you will need to
navigate through the
checkout process again,
only changing that
individual setting.
- As long as no other
changes are made to
your subscription
settings (plan,
billing cycle, user
count) no charges will
be made when you
update the
setting.
- Enter a
discount
code (if
applicable).
Click Purchase
Subscription to complete the
payment.
Note: You
can make changes to your
subscription at any time. Your
site will update immediately
to reflect the changes. When
adding or removing users from
your subscription, payment
adjustments to your
subscription will be
invoiced/credited
immediately.
Payment methods
For online subscription
payments, you can pay using major credit
cards such as Visa, Mastercard, Maestro
and AMEX.
For annual subscriptions, you can also
contact us to arrange offline invoicing and
payment via bank transfer by sending a
check to Teamwork or via our PayPal
account sending payments to paypal@teamwork.com.
For more information, see: Paying Annually by
Invoice