Within Teamwork, once you have signed up for a trial you can log in to your site at anytime and subscribe to a plan.

Click your profile icon in the top right of your site and select Subscription from the dropdown menu.

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Note: Only site administrators in the owner company have access to this area.

In the Subscription area, you will then see an option to Create Subscription.

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The subscription process will allow you to select a plan type, billing cycle, and team size.

Plan options

You will be brought to the checkout page where you can see your plan options and switch between monthly and annual billing.

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Team size

Click the green Select button on the relevant plan to proceed to the team size selection and online payment process.

At the top of the next page, you can use the users required dropdown on the left to set the number of users you want to be included in your subscription. 


Below the team size selection, you can enter your payment information, contact details, and billing address. At the bottom of the screen, you can enter a tax number if applicable, and also choose whether to make the invoices out to the account name for your site or enter in a different reference.

On the final page, you can review your subscription details. At the bottom of the order summary, you can:

  • Agree with the terms of service and privacy policy (required).
  • Allow non-administrator users to add new paid users to this subscription (optional).
    • If you decide in future to enable/disable this setting, you will need to navigate through the checkout process again, only changing that individual setting.
      • As long as no other changes are made to your subscription settings (plan, billing cycle, user count) no charges will be made when you update the setting.
  • Enter a discount code (if applicable).

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Payment methods

For online subscription payments, you can pay using major credit cards such as Visa, Mastercard, Maestro and AMEX.

For annual subscriptions, you can also contact us to arrange invoicing and payment via bank transfer by sending a check to Teamwork or via our PayPal account sending payments to paypal@teamwork.com

Please send the following information to billing@teamwork.com and we'll arrange for offline payment:

  • Teamwork Account URL:
  • Organisation Name:
  • Building Name, No.
  • Street Address:
  • Town / City:
  • County / State:
  • Country:
  • Post / ZIP Code:Tax Number (for customers within the EU):
  • Are you a Non for profit or Educational Institution?:
  • Do you need an Invoice for Teamwork: Which TeamworkPlan?
    • Number of Users: How many users?
  • Do you need an Invoice for Teamwork Desk Plan: Which Teamwork Desk Plan?
    • Desk Number of Agent/Admins: How many full-time agents?
    • Desk Additional Help Docs: How many additional Help Docs site?
  • Purchase order number: (optional)
  • Your Contact Name & Email:
  • Your Billing Name & Email (if different):