Within Teamwork, discount codes can be applied during the checkout process.

Note: Teamwork provides discount codes on a case by case basis to non-profit and educational organizations.

To apply a discount code, click your profile icon in the top right corner of your site and select Subscription from the dropdown menu.

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Note: Only site administrators in the owner company have access to this area.


Using discount codes when subscribing to a plan

The subscription page will show a breakdown of your subscription status. To set up a new subscription, click the green Create subscription button.

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The subscription process will allow you to select a plan type, billing cycle, and team size.

You will be brought to the checkout page where you can see your plan options and switch between monthly and annual billing.

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Click the blue Select or Current Plan button on the relevant plan to proceed to the team size selection and online payment process.

At the top of the next page, you can use the users dropdown on the left to set the number of users you want to be included in your subscription. You can also adjust the plan type, billing cycle, and Chat Video add-on.

Click Continue to proceed to payment.

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On the payment details page, you can add your card information, contact details, and billing address. On the right-hand side, you will see a summary of your order as well as options for adding a tax number if applicable selecting a reference for the invoices.

Click Continue to proceed to the order confirmation page, where you can add your discount code.

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On the order confirmation page, select the I have a discount code checkbox on the right-hand side to reveal the discount field. Enter your code and click Apply Discount.

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Once applied, select Purchase subscription to complete your order.



Adding a discount code to an active subscription

For existing customers on paid subscriptions, select Manage Users from your subscription page.

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Click the full checkout link at the top of the pop-up modal to access the checkout page.  

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Similarly to new subscription, you can add your discount code by clicking though the checkout process, selecting the I have a discount code checkbox and entering your unique code on the order confirmation page.

Note: For existing subscriptions, discount codes are applied to future changes made to your subscription only. They do not apply to previous invoices in your subscription history.

For more information, see: Subscribing to a Teamwork Plan