Quick answer: Your personal inbox collects updates about items assigned to you, items you're @mentioned on or following, projects you're added to, and comments on items you created or completed. Unlike the notification bell, which covers all project activity, the inbox shows a curated list of your most important, actionable updates.

What appears in my personal inbox?


Your inbox is designed as a central hub for updates relating to items assigned directly to you, where you are specifically mentioned, or are following. Other alerts include when you are added to a project as well as when comments are added to items created or completed by you.

While the notification bell provides extensive alerts for all actions and items on your projects, the inbox shows a curated list of updates to ensure your most important and potentially actionable items are at the forefront.


The actions and updates that will result in alerts in your personal inbox include:

Item
 Action
Tasks & milestones
Task/milestone was assigned to you
Task/milestone assigned to you was completed by someone else
Task/milestone created by you was completed by someone else
Task you are following was completed by someone else
Comments
Comment was added on a task/milestone you created
Comment was added on a task/milestone you are assigned to
Comment was added on a task/milestone and you were selected to be notified
Comment was added on a task/milestone and you were @mentioned
Comment was added on a task/milestone you completed
Comment was added on a task/milestone you are following
Messages
Message/reply was added and you were selected to be notified
Reply was added to a message you created
Reply was added to a message you replied to
Reply was added to a message you are following
Message/reply was added where you were @mentioned
Files
File was added and you were selected to be notified
Links
Link was added and you were selected to be notified
Projects
You were added to a project
Project update was added and you were selected to be notified


Frequently asked questions

How is the inbox different from the notification bell?

The notification bell shows alerts for all actions on your projects. The inbox shows a curated list of your most important updates.

Will I get an inbox alert when I'm added to a project?

Yes.

Will I be alerted about comments on tasks I completed?

Yes. You'll get an alert when a comment is added to a task or milestone you completed.

For more information, see: Using Your Personal Inbox