Within Teamwork.com, you can use your inbox to keep track of the items most relevant to you and your work.
Note: The Inbox feature is available on paid Teamwork.com subscriptions.
Your inbox is designed as a central hub for updates relating to items assigned directly to you, where you are specifically mentioned, or are following. Other alerts include when you are added to a project as well as when comments are added to items created or completed by you.
While the notification bell provides extensive alerts for all actions and items on your projects, the inbox shows a curated list of updates to ensure your most important and potentially actionable items are at the forefront.
To view your inbox, go to the Home area of your site and select the Inbox tab from the horizontal navigation menu. When you have unread inbox updates, a number indicator will be shown alongside the Inbox tab label.
In the Inbox view, your personal updates will be listed on the left, ordered by date descending. When you select an individual update, a details view of the associated project item will open on the right.
The top of the preview will include a clickable breadcrumb trail of the item and its associated project.
Use the left and right arrows in the top right of the preview view to move to the next inbox item. Alternatively, you can quickly navigate between the items in the Inbox list using the arrow keys (up, down, left, right) on your keyboard.
Searching your inbox
Using the search field at the top of the Inbox list, you can locate individual inbox items. This will return items whose title or contents matches your search term.
Filtering your inbox
Click the filters button at the top of the Inbox view to view the filter options for your inbox.
Filters enable you to refine the types of updates you are viewing and include:
View updates based on the related item type.
| - Assigned to me
View updates relating to items assigned to you (both incomplete and completed).
Example: Another user makes an edit to a task assigned to you.
| - Completed by me
View updates relating to items you already marked as complete.
Example: Another user comments on a task after you completed the task.
| - Created by me
View updates relating to items you created (both incomplete and completed).
Example: Another user completes a milestone created by you.
| - I'm following
View updates relating to items you are explicitly following, regardless of whether you have interacted with the item.
Example: Another user comments on a task you are following.
| - I've been mentioned
View updates relating to items where you have directly been mentioned.
Example: Another user comments on a file and mentions you in the comment.
| - I've been notified
View updates relating to items you have been notified about, regardless of whether you have interacted with the item.
Example: Another user adds a reply to a message and selects you to be notified of the reply.
| - I've participated
View updates relating to items you have participated in but are not necessarily following.
Example: A user comments on a task you previously commented on (unless they specifically remove you from the notify option).
|View updates based on the related
item's associated project.
Refine based on the read status of updates.
Refine based on active or archived updates.
Marking items as read
Unread items in your inbox will be indicated with a blue dot to the right of the update.
Clicking an individual item to preview it will mark the update as read.
You can also bulk mark all updates in your inbox as read by clicking the options button (three dots) at the top of the inbox list and selecting Mark all as read from the dropdown.
Archiving inbox items
You can choose to archive both read and unread updates in your inbox, meaning you can keep only items that require your most immediate attention in view.
To archive an individual item, hover over the item in the list and click the archive icon on the right. You can also archive the inbox update by selecting the archive option at the top of the associated project item details view.
Note: Archiving an inbox update will not archive the associated project item the update relates to.
You can also bulk archive all items in your inbox by clicking the options button (three dots) at the top of the inbox list and selecting Archive all from the dropdown.
To view your archived inbox items, click the filters button at the top of the list and switch the active filter to either Archived only or All. An Archived label will be shown at the top of each archived item to differentiate from active ones.
To unarchive, hover over an item and click the unarchive icon. The item will then be moved back to the active group.
For more information, see: Personal Inbox Items