Quick answer: To import from Basecamp, a site admin opens Settings › Import, clicks Import in the Basecamp panel, and enters the Basecamp URL and login details. Choose the account, people, projects and items to import, then click Import. Basecamp Classic, Basecamp 2 and Basecamp 3 are supported, and you need an active Basecamp subscription.

You can import from Basecamp Classic (also know as Basecamp 1), Basecamp 2, and Basecamp 3.

What do I need before importing from Basecamp?

Importing Basecamp projects to Teamwork.com requires an active Basecamp subscription. Basecamp does not allow API access on suspended accounts.

How do I import projects from Basecamp into Teamwork.com?

🔑 Site admins (in the owner company) can access a site's import settings.

  1. Click your profile icon in Teamwork.com's main navigation menu.
  2. Select Settings.

    Profile menu

  3. Switch to the Import tab.
  4. Scroll to the Basecamp panel.




  5. Click Import.
  6. Enter your Basecamp URL and login credentials.
  7. Select the Basecamp account you want to import from.
  8. Choose which items to import:
    1. People: All people or users only from projects you're importing
    2. Projects: All projects or specific projects
    3. Project items: All items within the selected projects or just some item types (ex. tasks, files and comments)


       
  9. Click Import.

You can wait for the import to finish or close the window. You will receive a confirmation email as soon as the import is complete.
 

What should I know about imported data?

  • Tasks imported are not mapped to Board stages in Teamwork.com projects.
  • Basecamp project activity does not populate in the Teamwork.com Home area's activity stream or in individual projects' Dashboard activity stream. Only changes made to the content after import is shown in these areas.
  • Companies are only created when importing from Basecamp Classic. Companies are not imported from Basecamp 2 or 3.
  • Users: In Basecamp 2 & 3, all users are added to the owner company. If there are no standard user seats available in your Teamwork.com subscription, the users are added as collaborators.
    • Imported users are not automatically sent an email invitation to your Teamwork.com site. You can manually invite imported users by clicking the envelope icon (invite option) beside a user in your Teamwork.com site's People area.
  • Files: Basecamp 3 allows you to select (or exclude) files as an import item. When importing from Basecamp 1 or 2, your files are automatically included in the import.

Can I reimport from Basecamp?

If you previously imported a project from Basecamp, you can choose to reimport or update the project. 

  • Reimport: This overwrites the previous import and any changes made to it since the initial import.
  • Update: The existing import is not overwritten and previous changes remain. Only new project items added or created in Basecamp are imported to the Teamwork.com project.
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Reimport exceptions

  • Basecamp Classic cannot update existing projects. If you select Import and the project name already exists, a new project is created with a number appending the project name. To reimport using Basecamp Classic, first delete the project from Teamwork.com before importing again. 

Frequently asked questions

Which versions of Basecamp can I import from?

Basecamp Classic (Basecamp 1), Basecamp 2 and Basecamp 3.

Can I import from a suspended Basecamp account?

No. Importing requires an active Basecamp subscription, because Basecamp doesn't allow API access on suspended accounts.

Who can import from Basecamp?

Site admins in the owner company can access a site's import settings.

For more information, see: Import Options