Userback enables you to collect real time user feedback directly from your websites or web apps with screenshots and instant notifications.
Within Userback, you can connect your site to Teamwork Projects and use the integration to create tasks when feedback is submitted.
Note: To set up the integration, you will need your Teamwork Projects site name and API key.
Once you have logged in to your Userback account, select the Integrations tab from the navigation bar.
Under the Teamwork section, click the green Activate button. You will then be prompted to enter your Teamwork site name and API Key.
You must enter your full site name including the https://.
- Example: https://yourcompany.teamwork.com.
Once you have entered your site details, you can select a project and task list. This is where feedback from Userback will be added to. Click Save to complete the setup.
You can then select how you would like your feedback to be added to Teamwork Projects. You can choose to have all created feedback sent automatically to your selected project, or manually by using the Send to Teamwork button in Userback.
To remove the link to your Teamwork Projects account, click Deactivate under the Teamwork section of the Userback integrations list.
For more information, see: Using the Userback Integration