Within Teamwork Desk you can import users via
a .CSV file. For example a list of contacts
from another email application.
To do this, select your profile icon to
the top right of the Desk navigation bar
and choose Settings from the
dropdown.
![Image Placeholder](/desk/file/9996919/image.png)
In the Settings area, go to the General
tab and select Import Data from the
left pane.
![Image Placeholder](/desk/file/9264658/Screenshot 2019-06-25 at 12.04.39.png)
![Image Placeholder](/desk/file/9624002/Screenshot 2019-11-06 at 10.09.55.png)
In the import area, you will see an
option to import customers.
![Image Placeholder](/desk/file/9264664/Screenshot 2019-07-08 at 10.02.07.png)
Once you click Import Now,
you can upload the relevant .CSV file via
the Add Files button or by dragging and
dropping files from your computer.
![Image Placeholder](/desk/file/9264666/Screenshot 2019-07-08 at 10.02.42.png)
You can also download a sample file to
use as a template. The sample file includes the default columns supported when importing customers. These include:
First name | Mobile | Twitter handle |
Last name | Location | LinkedIn URL |
Email | Job title | Notes |
Phone | Facebook URL | Organization |
Once your upload is
complete, you will receive a confirmation
email.
You can also upload customers from the People
area of your Desk site.
![Image Placeholder](/desk/file/10764601/Screenshot 2020-11-18 at 11.21.42.png)
![Image Placeholder](/desk/file/9264677/Screenshot 2019-07-08 at 10.04.38.png)
Near the top right corner, you will see
an upload cloud icon to import
customers.
![Image Placeholder](/desk/file/9264678/Screenshot 2019-07-08 at 10.04.57.png)
For more information, see: Import Options