Within Teamwork Desk, you can enable two-factor authentication for your profile, adding an additional layer of protection to your account.
Note: Two-factor authentication is available on the Pro plan and above.
When enabled, each time you sign in to any Teamwork application, you will need to enter both your password for your account, and a verification code from the Google Authenticator app.
Click your profile icon in the top right corner of your site, and select View Profile from the dropdown menu.
Click the Edit Profile button in the top right of your profile area.
Scroll to Preferences at the bottom of your profile details, where you will see an option for two-factor authentication.
When you click Enable, you will find links to download the Google Authenticator app for iOS or Android.
Once you have installed the app on your device, click Next. You will be given a barcode to scan using your mobile device camera. Alternatively, you can manually type the code at the bottom of the modal into the app.
Once you have added the barcode/authentication code on your phone, the authenticator app will give you a 6-digit code. Click Next in the modal in Teamwork Desk and enter in the code from the authenticator app.
After you select Verify, you will see an alert in the bottom right of your Desk account with the status of the setup.
For more information, see: Disabling Two-factor Authentication