Within Teamwork Desk, you can disable two-factor authentication via your profile settings.
Click your profile icon in the top right corner of your site, and select View Profile from the dropdown menu.
![Image Placeholder](/desk/file/9997018/image.png)
Click the Edit Profile button in the top right of your profile area.
![Image Placeholder](/desk/file/9296880/Screenshot 2019-07-18 at 17.03.23.png)
Scroll to Preferences at the bottom of your profile details, where you will see an option for two-factor authentication.
![Image Placeholder](/desk/file/9296883/Screenshot 2019-07-18 at 17.05.22.png)
When you click Disable, you will need to get the authentication code from the Google Authenticator app for iOS or Android.
![Image Placeholder](/desk/file/9296884/Screenshot 2019-07-18 at 17.04.46.png)
After you select Submit, you will see an alert in the bottom right of your Desk account confirming two-factor authentication has been disabled.
![Image Placeholder](/desk/file/9296887/Screenshot 2019-07-18 at 17.07.29.png)
Note: Two-factor authentication is available on the Pro plan and above.
For more information, see: Enabling Two-factor Authentication