Note: This version of Teamwork Desk is no longer supported.
Check out our help docs for the new version of Teamwork Desk here.
Within Teamwork Desk, you can easily keep up to date with your tickets, notes, happiness ratings or your team's activity via the notification bell.
To access notifications click on the bell icon in the navigation bar to the top right of your Desk site.
You will then see all notifications that you have chosen to receive within Teamwork Desk.
You can choose what notifications you receive from all inboxes by going to My Profile > Notifications.
In the notification panel you have various options along the top.
- Search - Allows you to quickly
filter notifications to your specific
- Pin - When selected will only show
notifications that you have chosen to pin
and keep within the notification panel for
reading or later action.
- Filter - Allows you to filter the
inboxes or notification types that you
will receive them from. This can help you
to further filter down to exactly what
notifications you need.
- Options (three dots) - With this
you can choose to mark all notifications
as read and there is also an option to
open your 'My profile' notifications as
When viewing an individual notification you will an option to pin the notification to keep it on the list.
Pinning allows you to pin a notification for reading or later action. Notifications are always available to view when you select the pin icon to the top of the notification panel.
Note: Notification history is limited to 100 pages, if you want to see any notification beyond this you can use the search or filter options.
For more information, see: Editing your profile preferences