Within Teamwork, you can add the
Teamwork Chat video add-on to your Teamwork subscription at any time.
This article
refers to Teamwork accounts on Deliver and Grow subscriptions.
If you are
subscribed to a legacy dedicated Teamwork Chat subscription,
please see here for
more information.
The Teamwork Chat video add-on gives
you access to unlimited group
video/audio calls, screen sharing, and
messages.
Click your
profile avatar in the bottom left of your site and select Subscription from the pop-out menu.
Note: Only
site administrators in
the owner company have
access to this
area.
In the Subscription area, you
will then see an
option
to Manage
Users below
your current
subscription
summary.
From the update subscription modal,
click the full
checkout link.
You will be brought to the checkout
page which will allow you to select
your current plan or choose a new
plan. You will also have the option to
switch your billing cycle between
monthly or annual.
Click the
blue Select or Current
Plan button
on the relevant plan
to proceed to the team
size and Chat
video add-on
option.
In the order summary, you will have
the option to add the Teamwork Chat
video add-on to your. Toggle
the Add Chat Video option
to include it in your
subscription.
Note: The number of paid
seats available within Teamwork Chat will
directly correlate to the amount of users
purchased for Teamwork. The video add-on cost
will be calculated based on this total user
count.
Click Continue to
proceed to
payment.
On the payment
details page, you can add your
card information, contact
details, and billing address.
On the right-hand side, you
will see a summary of your
order as well as options for
adding a tax number if
applicable selecting a
reference for the
invoices.
Note: The
order summary will
detail your new
overall subscription
total going forward.
You can see the total
amount due now for the
changes being made
your subscription in
the final confirmation
step. You will only be
charged for the Chat
video add-on change.
Any other adjustments
you make during
checkout will also be
reflected.
At the bottom of the page, you
can enter in your billing
information.
Click Continue to
review and confirm your order. You
will be brought to an order
confirmation page that displays a
summary breakdown of your order on
the left.
This summary includes your new
subscription total going forward as well
as the amount due now which covers the
changes currently being made to your
subscription. This
is the prorated amount
that will be charged
immediately to cover the
remainder of your current
billing
cycle.
To the right of the
order summary, you
can:
- Agree
with
the
terms
of
service
and
privacy
policy
(required
in
order
to
purchase
the
subscription).
- Allow non-administrator
users to add new paid
users to this subscription
(optional).
- If you decide in
future to
enable/disable this
setting, you will need
to navigate through
the checkout process
again, only changing
that individual
setting.
- As long as no
other changes are
made to your
subscription
settings (plan,
billing cycle,
user count) no
charges will be
made when you
update the
setting.
- Enter
a
discount
code
(if
applicable).
Click Purchase
Subscription to
complete the
payment.
For more
information,
see: Using
Video
Calls